COVID-19 Information

  

Visitor Information

COVID Advice for Visitors

Visitors Leaflet

Barnardo’s ‘See, Hear, Respond’ service

See, Hear, Respond is a service provided across England by Barnardo’s and other national and local community-based organisations in response to the coronavirus (COVID-19) outbreak.

See, Hear, Respond, provides support to children, young people and their families who aren’t currently seeing a social worker or other agency, and who are struggling to cope with the emotional impacts of coronavirus (COVID-19). See, Hear, Respond will support from pre-birth up to 18 years of age and those with special educational needs under the age of 25.

See, Hear, Respond will contact every referral made, so no child is missed. Help is available in one or more of four ways:

  • an online hub of support and information
  • online counselling and therapy
  • face-to-face support for those most affected and at risk of some of today’s most pertinent issues, such as criminal exploitation, and
  • helping children and young people reintegrate back into school

You can access via the ‘See, Hear, Respond’ service self-referral webpage or Freephone 0800 151 7015.

Department for Education coronavirus 
(COVID-19)   
Helpline

Tel: 0800 046 8687

Hours:
Mon-Fri 8am-6pm
Sat & Sun 10am - 6pm

The helpline is available to answer questions about coronavirus  (COVID-19) relating to education and children’s social care.

Staff, parents and young people can contact this helpline.

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